Protecting Your Personal Data
Responsible Entity
NORDIC Driving Fetahu (also known as Nordic Limo)
Albisstrasse 164, 8038 Zürich, Switzerland
CHE-470.720.691
Email: info@nordiclimo.ch
Phone: +41 78 735 66 45
A. General Information on Data Processing
We collect and process personal data exclusively to provide our professional chauffeur and limousine services. Our company is based in Switzerland and we offer services to local and international customers.
Legal Frameworks We process personal data in accordance with:
The Swiss Federal Act on Data Protection (revDSG)
The EU General Data Protection Regulation (GDPR) for customers located in the EU
Legal Bases:
Consent (Art. 6(1)(a) GDPR)
Contract performance or pre-contractual steps (Art. 6(1)(b) GDPR)
Legitimate interests (Art. 6(1)(f) GDPR), such as website optimization or security
Compliance with legal obligations (Art. 6(1)(c) GDPR)
B. Data We Collect
We collect the following personal data when you book a vehicle through our website:
Full name
Email address
Phone number
Pickup and drop-off addresses / flight details
This data is necessary to confirm and fulfill your booking.
C. Payment Processing
Online payments are securely processed via Stripe. Users are redirected to Stripe during checkout; we do not store or process payment card information on our website. We also support offline payment options:
Cash payment upon pickup or completion of service
Bank transfer (details are sent by email)
D. Booking Data and Email Communication
Booking data is stored in our secure email and administration systems and is used only to:
Process your request
Send booking confirmations and updates regarding your chauffeur Our email servers are configured with encrypted connections (e.g., TLS), and access is restricted to authorized staff only.
E. Use of Tracking and Website Tools
We use the following third-party tools to ensure functionality and improve our service:
Google Analytics – To analyze website traffic and performance
Google Tag Manager – To manage tags and tracking scripts
Meta Pixel – To monitor advertising performance
Cloudflare – For website security and load optimization
Google Maps API – To calculate and display pickup/drop-off distances and locations
Google reCAPTCHA – To protect our forms from spam and bots
These tools may process data such as your IP address, browser info, or behavioral patterns. They may also use cookies or similar technologies, which are only activated after you provide consent through our cookie banner.
F. Cookie Usage and Consent
Our website uses cookies for:
Basic functionality
Security
Analytics and performance
Marketing (with your consent)
You can manage your cookie preferences at any time using the settings on our website or in your browser.
G. Data Retention
Booking data: Retained as required by tax and commercial law (typically up to 10 years).
Email inquiries: Retained as long as necessary to handle your request.
Analytics data: Retained in anonymized form only.
H. Your Rights
You have the following rights under the Swiss Federal Act on Data Protection and the GDPR:
Right to access your data
Right to correction of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing (including for direct marketing)
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us at info@nordiclimo.ch.
I. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
SSL encryption on our website
Secure email servers
Access controls and regular security reviews
J. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. The latest version is always available on our website.
